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Ecommerce Sales Executive
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Da Nang (Cam Le District)
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Experienced (Non - Manager)
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Permanent
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College
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2 - 3 Years
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Competitive
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Sales / Business Development, Customer Service, Online Marketing, Food & Beverage (F&B)
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Sales Department
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26/09/2025
Job Benefit
- Laptop
- Insurance
- Travel opportunities
- Incentive bonus
- Health checkup
- Training & Development
- Salary review
- Business Expense
- Annual Leave
Job Description
- Handle online order in daily basis to complete all orders with effective quality of work: receiving order, consult about product, process and follow up order until deliver to customer successfully.
- Find, approach and develop new customers.
- Be a main person of customer’s touch point for orders via online channel.
- Provide administrative activities related to order fulfillment.
- Manage customer enquiry for all on-line channels with fast action response
- Escalate of all problems/complains to assure they are satisfactory resolved
- Coordinate with related departments (Warehouse, Transport, Finance, QA, Commercial, IT, Sales, Marketing, Business Development) to deliver company's products to customers.
- Update all related issues regarding the orders for further coordinating with customer.
- Product forecast to make sure availability for Ecommerce.
- Manage Ecommerce Platforms & Marketplaces.
- Perform other duties as assigned by direct manager
- Weekly & monthly report, make plan to push sales.
Job Requirement
- At least 2 years of relevant experience in Sales online/ Customer Service/Call Center.
- Microsoft Office skill required
- Hard-working, be careful, responsibility, interested in food
- Can work in flexible schedule and respond to customer queries out of office hours
- Knowledge in Social Media, Ecommerce Platforms
You will have:
- Compulsory and voluntary insurance
- Yearly performance bonus
- Company trip, year-end party
- Base salary and monthly Sales incentive
- Working time from 8.00 am to 5.30 pm, Monday - Saturday morning
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